Shipping policy

Order Processing

All orders are processed within 1–3 business days after confirmation.
Orders are not shipped or delivered on weekends or public holidays.

Once your order is shipped, you will receive a confirmation message with delivery details.

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Shipping Time – Morocco

We currently ship all across Morocco.

Estimated delivery time:
2–5 business days, depending on your city and carrier.

Please note that delivery times may vary during high-demand periods.

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Shipping Fees

Shipping fees are calculated at checkout.
Free shipping may be offered during special promotions.

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Order Tracking

If tracking is available, customers will receive tracking details once the order has been shipped.

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Delays

We are not responsible for delays caused by the shipping carrier, incorrect address information, or unforeseen circumstances.

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Incorrect Address

Please make sure your shipping information is correct before confirming your order.
We are not responsible for orders shipped to incorrectly provided addresses.

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Contact Us

If you have any questions about your order or shipping, please contact us at:
Mundocartell@gmail.com

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Cash on Delivery (COD)

We offer Cash on Delivery service within Morocco.
Please ensure you are available to receive and pay for your order at the time of delivery.
Refused orders may result in restrictions on future purchases.